Create and secure your account

Use an email address you control when creating your Ripple account. It is used for sign-in, verification and account notifications, and cannot be casually replaced later.

Create your account

1. Open Register.
2. Choose Studio or Creator.
3. Enter your name, email address and a strong unique password.
4. Submit registration.
5. Open the verification email from Ripple and follow the verification link.
6. Return to Ripple to continue onboarding.

If you cannot find the verification email, check spam/junk first, then use the resend action in your onboarding status page.

Enable required two-factor authentication

Two-factor authentication with an authenticator app is required because Ripple handles campaign payments and account access. During onboarding:

1. Select Set up security.
2. Enter your password if requested.
3. Scan the QR code with an authenticator app such as 1Password, Google Authenticator or another compatible app.
4. Enter the six-digit verification code.
5. Store recovery information somewhere safe and separate from your primary device.

Never share your password, six-digit codes or recovery information. Ripple support will not ask you for them.

Add a passkey (recommended)

A passkey is optional. It can let you sign in without typing your password using Face ID, Touch ID, a fingerprint or a hardware security key on supported devices.

Add one from Set up security during onboarding or from your security settings later. Passkeys can be synchronised by your device or password manager; if you change computers, you can still sign in with your password and authenticator method when the passkey is not available on that device.

Add a passkey on a second trusted device only if you understand how your passkey provider synchronises and protects it.

Complete beta approval

In beta, Ripple reviews new Creator and Studio accounts before enabling full access. Your onboarding status page shows whether your account is:

• still completing setup;
• Pending review with the Ripple team; or
• Approved with full access.

Creators may be asked to complete profile information; Studios may be asked to complete Studio information. Keep the submitted information accurate. If an account is rejected, follow the guidance in its status page or contact support.

Privacy and support access settings

In Settings → Account, you control how your account data and support access work:

• Data & Privacy: creators can toggle Auto-refresh my public stats (to keep connected platform metrics updated automatically) and Make my profile visible for matching (to appear in studio searches and Smart Matching).
• Support access: Allow Ripple support to access my account is off by default. When you turn it on, a Ripple admin can sign in as you for up to 1 hour at a time to help troubleshoot an issue. Every access is logged, and you can turn it off whenever you like.

If you lose access

• Lost a passkey? Use your password and authenticator app.
• Changed device? Use a passkey only if it syncs to the new device; otherwise use your password and authenticator app.
• Lost the authenticator or email access? Contact Ripple support at [email protected] from or referencing the email address on the account. Do not send passwords or recovery codes.

Next: Join Ripple and complete your profile (for Creators) or Create and fund your first campaign (for Studios).