Connect your social accounts

Connected accounts are how Ripple reads your public profile, public content, audience signals, and campaign-video performance. Ripple uses read-only access: it does not publish, edit, or delete content on your behalf.

Connect only accounts you control. A connected account can support your public creator profile, Smart Matching visibility, featured-content selection, and the workflow that lets you select a published campaign video.

Open Social accounts

1. Open Settings.
2. Select Social accounts.
3. Review the summary: connected accounts, active read access, and the platforms still available to connect.

The page separates currently connected accounts from platforms you can add.

Connect a platform

1. In Connect another account, find the platform you want to link.
2. Select Connect.
3. A secure platform authorization window opens.
4. Sign in to the account you control and approve the requested read access.
5. Complete the authorization and return to Ripple.

Ripple refreshes the Social accounts page when the connection completes. The linked account then appears under Connected accounts with its handle and connection date when available.

The supported connected content platforms are YouTube, Twitch, TikTok, Instagram (currently limited to approved testers — contact the Ripple team on Discord to join before connecting your account), and Facebook (Soon — Meta app review is in progress); see Supported platforms. Approved creators can also link their Discord account in Settings → Community to join the private Ripple Discord server.

What Ripple can use

With your permission, Ripple can use connected-account data to:

• show studios public profile, content, and platform signals;
• make your creator profile more useful in studio search and Smart Matching;
• populate available videos for your public-profile showcase;
• let you choose the correct public video after an approved campaign submission;
• process supported-platform performance data for campaign tracking.

Ripple does not treat every video on a connected account as campaign content. After you publish an approved campaign video, you return to Ripple and select the matching video yourself.

Refresh access when needed

Platform permissions can expire or be withdrawn. If Ripple asks you to reconnect an account, or if a video cannot be loaded for selection:

1. Go to Settings → Social accounts.
2. Find the connected platform.
3. Select Refresh access.
4. Complete the platform’s authorization flow again.

Reconnect before you need to select a review or published video. A missing or expired connection can prevent Ripple from listing the videos you need for a campaign.

Disconnect an account

You can select Disconnect at any time. Ripple stops treating the account as connected and removes it from future account sync.

Disconnecting does not remove existing campaign submissions or published platform links already stored in Ripple. It can, however, limit future profile signals, featured-content selection, matching visibility, and video-selection workflows for that platform.

Before disconnecting an account used by an active campaign, make sure you have already attached any required published video and that you do not need to select another video from that platform.

Keep connections useful

• Connect the accounts where you genuinely publish the formats you want to be hired for.
• Use the account you own and actively maintain, not an account managed by someone else.
• Refresh access promptly when Ripple asks; do not wait until a campaign deadline.
• Keep your profile niches, languages, and featured videos consistent with your connected content.

Next, learn how studios discover you.